Refund policy

Returns
At The Parlor Boutique Salon, we want you to be completely satisfied with your purchase. If for any reason you are not happy with a retail product, you may return it within 14 days of purchase for a refund or exchange, provided that:

• The item is unused and in its original packaging

• Proof of purchase (receipt or order confirmation) is provided

Refunds
Refunds will be issued to the original form of payment once the returned item has been inspected and approved. Shipping costs are non-refundable.

Exchanges
If you would like to exchange an item, please contact us within 14 days of purchase. Exchanges are subject to product availability.

Non-Returnable Items

• Gift cards

• Sale items

• Haircare or beauty products that have been opened or used

Services
Due to the nature of salon services, all service sales are final. However, if you are unsatisfied with a service, please contact us within 7 days and we will do our best to make it right.

How to Start a Return
To initiate a return or exchange, please email us at [your salon email] with your order number and details.